Incluye referencias bibliográficas e índice.

Part 1 Information basics: contexts for the organisation of knowledge - defining information and knowledge, the seven Rs of information management, information processing, information management and knowledge management; the formats of information -information in everyday life, knowledge, information and data, tools for organising information, databases, text and multimedia, documents, bibliographic relationships, text analysis, text mark-up and metadata. Part 2 Records: describing documents -characteristics and problems of document representation, citations, abstracts, record formats in abstracting and indexing services, bibliographic record formats, the MARC record format, the common communications format, record formats in local systems. Part 3 Access: users and interfaces - users, the processes of searching and indexing, search strategies, interface design; indexing and searching languages -approaches to subject retrieval, features of retrieval systems, search facilities in post-coordinate searching, principles of language control, facet analysis, displaying the Thesaurus, Thesaurus use; pre-co-ordination and subject headings - syntax and pre-co-ordination, traditional cutter-based subject headings list, Library of Congress subject headings, facet analysis and subject headings, access from subordinate terms in subject headings, assigning subject headings; classification and systematic order - categories, hierarchies and systematic arrangement, bibliographic classification, component parts of a classification scheme, schedules, other components, the classification process; bibliographic classification schemes - the Dewey decimal classification, the Library of Congress classification, other general classifications, modifying published classification schemes, special classification schemes; access points in catalogues and bibliographies - what is a catalogue? functions of catalogues, Anglo-American cataloguing rules, choices of access points, headings for persons, corporate bodies, uniform titles. Part 4 Systems. (Part contents)

Part 1, Information basics, explores the nature of information and knowledge and their incorporation into documents. Part 2, Records, focuses specifically on electronic databases for accessing print or electronic media. Part 3, Access, explores the range of tools for accessing information resources and covers interfaces, indexing and searching languages, classification, thesauri and catalogue and bibliographic access points. Finally, Part 4, Systems, describes the contexts through which knowledge can be organized and retrieved, including OPACs, the Internet, CD-ROMs, online search sevices and printed indexes and documents.