Introduction: Why do we email so badly? -- When should we email? -- The anatomy of an email -- How to write (the perfect) email -- The six essential types of email -- The emotional email -- The email that can land you in jail -- S.E.N.D. -- The last word -- Appendix: How to read your header.

Includes bibliographical references (p. [233]-242) and index.

Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect email�b2�sat work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age�b2�swise, brimming with good humor, and filled with helpful lessons from the authors[alpha] own email experiences (and mistakes). In short: absolutely e-ssential.