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Dealing with difficult people / Roy Lilley.

By: Material type: TextSeries: All in a day's work. Creating Success seriesPublication details: London ; Philadelphia : Kogan Page, 2010.Description: x, 148 p. ; 21 cmISBN:
  • 9780749456603
  • 9780749458911
Subject(s): DDC classification:
  • 650.1/3
LOC classification:
  • HF 5548.8 L729d 2010
Contents:
Handle aggession; --- Manage conflict; --- Motivate poor performers
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Barcode
Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HF 5548.8 L729d 2010 (Browse shelf(Opens below)) 1 1 Available 00000100448

Packed with top tips on how to deal with the most difficult types.

Includes bibliographical references (p. [149-150] ).

Handle aggession; --- Manage conflict; --- Motivate poor performers

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