Bank 2.0 : how customer behaviour and technology will change the future of financial services / Brett King.

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TextLanguage: English Publication details: Singapore : Marshall Cavendish Business, 2010.Description: 397 p : ill. ; 24 cmISBN:

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Contents:

Part one: changes in customer behaviour; --- Part two: fixing the broken bits-channel improvement; --- Part three: the road ahead- beyond channel.

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Vol info	Copy number	Status	Barcode
Libro	Biblioteca Juan Bosch	Biblioteca Juan Bosch	Ciencias Sociales	Ciencias Sociales (3er. Piso)	HG 1616 K52b 2010 (Browse shelf(Opens below))	1	1	Available	00000100632

"Audacious, provocative and... controversial, Brett King redefines the paradigm of consumer banking".

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Part one: changes in customer behaviour; --- Part two: fixing the broken bits-channel improvement; --- Part three: the road ahead- beyond channel.

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