03331cam a2200325 i 450000100070000000500170000700800410002403500130006501000170007802000430009502000430013802000270018102000400020802000400024802000240028804000320031205000220034408200120036624501060037826400550048430000400053950400510057950519100063052002930254065000440283365000380287765000390291570000290295470000220298311489420230410143530.0120918s2013 ilua b 001 0 eng c a17468793 a 2012037860 a9780226924069 (cloth : alkaline paper) a9780226924076 (paper : alkaline paper) z9780226924083 (e-book) a0226924068 (cloth : alkaline paper) a0226924076 (paper : alkaline paper) z0226924084 (e-book) aICU/DLCbengcICUerdadDLC14aT 10.5bS691 201300a301.16100aSolving problems in technical communication /cedited by Johndan Johnson-Eilola and Stuart A. Selber. 1aChicago :bThe University of Chicago Press,c2013. a521 pages :billustrations ;c24 cm aIncludes bibliographical references and index.0 aIntroduction / Johndan Johnson-Eilola and Stuart A. Selber -- Mapping the field. What are the boundaries, artifacts, and identities of technical communication? / Richard J. Selfe and Cynthia L. Selfe ; What are the work patterns of technical communication? / William Hart-Davidson ; How can technical communicators fit into contemporary organizations? / Jim Henry ; How can technical communicators develop as both students and professionals? / Kelli Cargile Cook, Emily Cook, Ben Minson, and Stephanie Wilson -- Situating the field. How can rhetoric theory inform the practice of technical communication? / James E. Porter ; How can work tools shape and organize technical communication? / Jason Swarts ; What can history teach us about technical communication? / Bernadette Longo and T. Kenny Fountain ; What is the future of technical communication? / Brad Mehlenbacher -- Understanding field approaches. How can technical communicators work in an ethical and legal manner? / J. Blake Scott ; How can technical communicators plan for users? / Antonio Ceraso ; How can technical communicators study work contexts? / Clay Spinuzzi ; How can technical communicators evaluate the usability of artifacts? / Barbara Mirel ; How can technical communicators manage projects? / R. Stanley Dicks -- Developing field knowledge. What do technical communicators need to know about genre? / Brent Henze ; What do technical communicators need to know about writing? / Ann M. Blakeslee and Gerald J. Savage ; What do technical communicators need to know about information design? / Karen Schriver ; What do technical communicators need to know about new media? / Anne Frances Wysocki ; What do technical communicators need to know about collaboration? / Rebecca E. Burnett, L. Andrew Cooper, and Candice A. Welhausen ; What do technical communicators need to know about international environments? / Kirk St. Amant. aThe field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. This book collects the research and theory in the field and applies it to real-world problems faced by practitioners. 0aCommunication of technical information. 0aTechnologyxInformation services. 4aMedios de comunicación de masas.1 aJohnson-Eilola, Johndan.1 aSelber, Stuart A.