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  <titleInfo>
    <title>Solving problems in technical communication</title>
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  <name type="personal">
    <namePart>Johnson-Eilola, Johndan.</namePart>
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  <name type="personal">
    <namePart>Selber, Stuart A.</namePart>
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    <dateIssued encoding="marc">2013</dateIssued>
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    <extent>521 pages : illustrations ; 24 cm</extent>
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  <abstract>The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. This book collects the research and theory in the field and applies it to real-world problems faced by practitioners.</abstract>
  <tableOfContents>Introduction / Johndan Johnson-Eilola and Stuart A. Selber --  Mapping the field. What are the boundaries, artifacts, and identities of technical communication? / Richard J. Selfe and Cynthia L. Selfe ; What are the work patterns of technical communication? / William Hart-Davidson ; How can technical communicators fit into contemporary organizations? / Jim Henry ; How can technical communicators develop as both students and professionals? / Kelli Cargile Cook, Emily Cook, Ben Minson, and Stephanie Wilson --  Situating the field. How can rhetoric theory inform the practice of technical communication? / James E. Porter ; How can work tools shape and organize technical communication? / Jason Swarts ; What can history teach us about technical communication? / Bernadette Longo and T. Kenny Fountain ; What is the future of technical communication? / Brad Mehlenbacher --  Understanding field approaches. How can technical communicators work in an ethical and legal manner? / J. Blake Scott ; How can technical communicators plan for users? / Antonio Ceraso ; How can technical communicators study work contexts? / Clay Spinuzzi ; How can technical communicators evaluate the usability of artifacts? / Barbara Mirel ; How can technical communicators manage projects? / R. Stanley Dicks --  Developing field knowledge. What do technical communicators need to know about genre? / Brent Henze ; What do technical communicators need to know about writing? / Ann M. Blakeslee and Gerald J. Savage ; What do technical communicators need to know about information design? / Karen Schriver ; What do technical communicators need to know about new media? / Anne Frances Wysocki ; What do technical communicators need to know about collaboration? / Rebecca E. Burnett, L. Andrew Cooper, and Candice A. Welhausen ; What do technical communicators need to know about international environments? / Kirk St. Amant.</tableOfContents>
  <note type="statement of responsibility">edited by Johndan Johnson-Eilola and Stuart A. Selber.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Communication of technical information</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Technology</topic>
    <topic>Information services</topic>
  </subject>
  <subject>
    <topic>Medios de comunicación de masas</topic>
  </subject>
  <classification authority="lcc">T 10.5 S691 2013</classification>
  <classification authority="ddc">301.161</classification>
  <identifier type="isbn">9780226924069 (cloth : alkaline paper)</identifier>
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  <identifier type="isbn">0226924068 (cloth : alkaline paper)</identifier>
  <identifier type="isbn">0226924076 (paper : alkaline paper)</identifier>
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  <identifier type="lccn">2012037860</identifier>
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