@book{103703,
	author = {Wood, Andrew F. and Smith, Matthew J.,},
	title = {Online communication :},
	publisher = {Lawrence Erlbaum Associates,},
	year = {c2005.},
	address = {Mahwah, N.J. :},
	edition = {2a ed.},
	url = {http://www.loc.gov/catdir/toc/ecip0418/2004013812.html}
}