@book{104224,
	author = {Albers, Michael J.},
	title = {Communication of complex information :},
	publisher = {Lawrence Erlbaum Associates Pub.,},
	year = {2005.},
	address = {Mahwah, N.J. :},
	url = {http://www.loc.gov/catdir/toc/fy051/2004050656.html}
}