00862cam a2200253Ia 45000010006000000050017000060080041000230350023000640400032000870200015001190200018001340350020001520500025001720820015001971000026002122450093002382600051003313000034003826500027004166500045004436500055004886500031005437000034005749913220230411085623.0980601s1994 coua 000 0 eng d a(OCoLC)ocm39206067 aIGAcIGAdVHBdBAKERdOCLCG a1879239000 a9781879239005 a(OCoLC)3920606714aTX 911.3bS949s 199400a647.95/0681 aSullivan, Jim,d1952-10aService that sells! :bthe art of profitable hospitality /cJim Sullivan & Phil Roberts. aDenver, Colo. :bPencom International,cc1994. axxi, 175 p. :bill. ;c22 cm. 0aRestaurant management. 0aHospitality industryxCustomer services. 4aRestaurantes, cafeterías, etcxAdministración. 4aAdministración hotelera.1 aRoberts, Philq(zoom),d1948-