TY  - BOOK
AU  - Sullivan,Jim
AU  - Roberts,Phil
TI  - Service that sells!: the art of profitable hospitality 
SN  - 1879239000
AV  - TX 911.3 S949s 1994
U1  - 647.95/068 
PY  - 1994///
CY  - Denver, Colo.
PB  - Pencom International
KW  - Restaurant management
KW  - Hospitality industry
KW  - Customer services
KW  - Restaurantes, cafeterías, etc
KW  - Administración
KW  - Administración hotelera
ER  -