TY - BOOK AU - Bopp,Richard E. AU - Smith,Linda C. TI - Reference and information services: an introduction SN - 1563086247 (pbk.) AV - Z 711 R332 2001 U1 - 025.5 PY - 2001/// CY - Englewood, Colo. PB - Libraries Unlimited KW - Reference services (Libraries) KW - Information services KW - Servicios de información KW - Primera Jornada de Catalogación N1 - Includes bibliographical references and indexes ER -