02399cam a22004934a 45000010006000000050017000060080041000230100017000640350023000810400054001040160020001580200022001780200025002000350020002250420008002450500023002530600015002760600025002910820021003161000030003372450152003672500012005192600042005313000036005735040064006095050321006736500036009946500045010306500035010756500082011106500038011926500045012306500053012756500052013286500042013806500041014226500047014637000028015107000022015388560098015608560090016588560077017488560080018255162220230411085731.0030825s2004 caua bf 001 0 eng a 2003018922 a(OCoLC)ocm52937977 aDNLM/DLCcDLCdNLMdC#PdBAKERdBTCTAdYDXCPdQ3H7 a1011892372DNLM a0787969214 (pbk.) a9780787969219 (pbk.) a(OCoLC)52937977 apcc14aRA971.35bD58 200400a2004 E-96310aW 84 AA1bD626q 200400a362.1/1/06852221 aDlugacz, Yosef D.,d1947-14aThe quality handbook for health care organizations :ba manager's guide to tools and programs /cYosef D. Dlugacz, Andrea Restifo, Alice Greenwood. a1st ed. aSan Francisco :bJossey-Bass,cc2004. axxvii, 256 p. :bill. ;c23 cm. aIncludes bibliographical references (p. 245-247) and index.0 aThe role of the manager -- Managing quality -- Information and prioritization -- Managing quality data -- Using quality tools and statistical methods for data analysis -- Translating information into action -- Working with guidelines -- Communication and accountability -- To err is indeed human -- Working together. 0aHealth services administration. 0aHealth facilitiesxPersonnel management. 0aMedical carexQuality control.12aQuality Assurance, Health Carexorganization & administrationzUnited States.22aCritical PathwayszUnited States.22aData CollectionxmethodszUnited States.22aData Interpretation, StatisticalzUnited States.22aQuality Indicators, Health CarezUnited States. 6aSantâe, Services dexAdministration 6aâEquipements sanitairesxPersonnel 6aSoins mâedicauxxQualitâexContrãole1 aRestifo, Andrea,d1965-1 aGreenwood, Alice.423Contributor biographical informationuhttp://www.loc.gov/catdir/bios/wiley046/2003018922.html423Publisher descriptionuhttp://www.loc.gov/catdir/description/wiley041/2003018922.html413Table of contentsuhttp://www.loc.gov/catdir/toc/ecip048/2003018922.html423Book review (E-STREAMS)uhttp://www.e-streams.com/es0805/es0805%5F4122.html