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  <titleInfo>
    <title>Marketing communications</title>
    <subTitle>integrating offline and online with social media</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Smith, P. R.  (Paul Russell)</namePart>
    <namePart type="date">1957-</namePart>
    <role>
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  <name type="personal">
    <namePart>Zook, Ze</namePart>
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    <publisher>Kogan Page</publisher>
    <dateIssued>2011</dateIssued>
    <edition>5th ed.</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xviii, 483 p. ; 25 cm.</extent>
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  <tableOfContents>New marketing communications -- Branding -- Customer relationship management -- Customer psychology/ buyer behaviour -- Customer communications theory -- Marketing communications research -- Media buying and planning -- Marketing communications agencies -- International marketing communications -- Marketing communications plan -- Marketing communications laws and regulations -- Communications tools -- Selling and sales management -- Advertising -- Pr (including viral marketing) -- Sponsorship -- Sales promotions -- Direct mail -- Exhibitions and conferences -- Merchandising and pos -- Packaging -- Websites and social media.</tableOfContents>
  <note type="statement of responsibility">PR Smith &amp;  Ze Zook.</note>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Communication in marketing</topic>
  </subject>
  <subject>
    <topic>Comunicación en mercadeo</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Administración de mercadeo</topic>
  </subject>
  <classification authority="lcc">HF 5415.123 S656m 2011</classification>
  <classification authority="ddc" edition="22">658.8/02</classification>
  <identifier type="isbn">9780749461935</identifier>
  <identifier type="isbn">0749461934</identifier>
  <identifier type="isbn">9780749461942</identifier>
  <identifier type="isbn">0749461942</identifier>
  <identifier type="lccn">2010045798</identifier>
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