a balanced approach Wisner, Joel D. creator Tan, Keah-Choon Leong, G. Keong ohu Mason, OH South-Western ♭2005 eng spa xviii, 572 p. il. "Principles of Supply Chain Management: A Balanced Approach examines key supply chain management issues within the purchasing, operations, and distribution functions. Its broad scope allows coverage of content that isn't otherwise available. Principles of Supply Chain Management provides guidance through all aspects of strategic supply chain management, illustrating the importance of process improvement and integration along the supply chain to ultimately provide end-user satisfaction."--BOOK JACKET Part 1: Supply Chain Management: An Overview -- 1. Introduction to Supply Chain Management -- Part 2: Purchasing Issues in Supply Chain Management -- 2. Purchasing Management -- 3. Creating and Managing Supplier Relationships -- 4. Strategic Sourcing for Successful Supply Chain Management -- Case Studies -- Part 3: Operations Issues in Supply Chain Management -- 5. Demand Forecasting and Collaborative Planning, Forecasting, and Replenishment -- 6. Aggregate Planning and Inventory Management -- 7. Enterprise Resource Planning Systems -- 8. Process Management: Just-in-Time and Total Quality Management Issues in Supply Chain Management -- Case Studies -- Part 4 Distribution Issues in Supply Chain Management -- 9. Domestic and International Transportation -- 10. Customer Relationship Management -- 11. Facility Location Decisions -- 12. Service Response Logistics -- Case Studies -- Part 5 Sustaining Competitive Advantage -- 13. Supply Chain Process Integration -- 14. Performance Measurement Along the Supply Chain -- 15. Looking to the Future of Supply Chain Management -- Case Studies. Joel D. Wisner; G. Keong Leong; Keah-Choon Tan Logística empresarial Canales de comercializacin̤ Gestin̤ HD 38.5 W815p 2012 658.7 200122 20230411090627.0 spa