@book{114869,
	author = {Concepción, J. Agustín  and Gainer, Leila J.},
	title = {Workplace basics training manual /},
	publisher = {Jossey-Bass Publishers,},
	year = {1990.},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/description/wiley034/89048805.html}
}