@book{115141,
	author = {Norris, Pippa },
	title = {Public sentinel :},
	publisher = {World Bank,},
	year = {2010},
	address = {Washington, D.C. : },
	note = {In World Bank eLibrary.
In World Bank elibrary.
"Originated with a workshop held in May 2007 at Harvard University's Kennedy School of Government"--Pref.}
}