TY - BOOK AU - Welch,Jack AU - Welch,Suzy TI - Winning SN - 0060753943 (hardcover) AV - HF 5386 W439w 2005 U1 - 658.4/09 PY - 2005/// CY - New York PB - HarperBusiness Publishers KW - Success in business KW - Éxito en los negocios KW - Strategic planning KW - Planificación estratégica KW - Negotiation in business KW - Negociación en los negocios N1 - Includes index; INTRODUCTION: "Every Day, There Is a New Question" 1 UNDERNEATH IT ALL 1 MISSION AND VALUES So Much Hot Air About Something So Real 13 2 CANDOR The Biggest Dirty Little Secret in Business 25 3 DIFFERENTIATION Cruel and Darwinian? Try Fair and Effective 37 4 VOICE AND DIGNITY Every Brain in the Game 53 YOUR COMPANY 5 LEADERSHIP It's Not Just About You 61 6 HIRING What Winners Are Made Of 81 7 PEOPLE MANAGEMENT You've Got the Right Players, Now What? 97 8 PARTING WAYS Letting Go Is Hard to Do 119 9 CHANGE Mountains Do Move 133 10 CRISIS MANAGEMENT From Oh-God-No to Yes-We're-Fine 147 YOUR COMPETITION 11 STRATEGY It's All in the Sauce 165 12 BUDGETING Reinventing the Ritual 189 13 ORGANIC GROWTH So You Want to Start Something New 205 14 MERGERS AND ACQUISITIONS Deal Heat and Other Deadly Sins 217 15 SIX SIGMA Better Than a Trip to the Dentist 245 YOUR CAREER 16 THE RIGHT JOB Find It and You'll Never Really Work Again 255 17 GETTING PROMOTED Sorry, No Shortcuts 277 18 HARD SPOTS That Damn Boss 299 19 WORK-LIFE BALANCE Everything You Always Wanted to Know About Having It All (But Were Afraid to Hear) 313 TYING UP LOOSE ENDS 20 HERE, THERE, AND EVERYWHERE The Questions That Almost Got Away 339 Acknowledgments 360 Index 363 N2 - True to his style, Welch gets right to the point in the first chapter. He talks about how words like “mission” and “values” are overrated and misunderstood in business. An effectual mission statement will primarily answer one question – How do you plan to win in this business? This question alone can help companies figure out how to prevent pitfalls and understand their weaknesses and strengths to strive forward effortlessly. It’s about balancing the possible and the impossible. Most companies forget their mission statements and deviate from their plans only to encounter disaster in the future. Therefore, defining a real purpose or mission must be of prime importance for the company, and even if it takes time, the result will be worth it ER -