Langer, Arthur M., 1953-

Information technology and organizational learning : managing behavioral change through technology and education / Arthur M Langer. - Second edition. - Boca Raton : CRC Press, c2011. - xxxii, 352 pages : ill. ; 24 cm.

Rev. ed. of: IT and organizational learning : managing change through technology and education. 2005.

Includes bibliographical references and index.

The "Ravell" corporation -- The IT dilemma -- Technology as a variable and responsive organizational dynamism -- Organizational learning theories and technology -- Managing organizational learning and technology -- Organizational transformation and the balanced scorecard -- Virtual teams and outsourcing -- Synergistic union of IT and organizational learning -- Toward best practices -- Conclusions.

"Defining the current IT problem from an operational and strategic perspective, the book presents a collection of case studies that illustrate key learning issues. It details a dynamic model for effective IT management through adaptive learning techniques supplying proven educational theories and practices to luster the required changes in your staff. Here's a sample of what's new in this edition. A new chapter on Virtual Teams and Outsourcing -- Updated case studies that cover noteworthy developments since the publication of the previous edition -- New material on infrastructure improvements and social networking as an improved method for team building -- Up-to-date coverage of virtual mentoring and how to better manage at the micro level across departments and the organization -- Seamlessly integrating IT and business issues, the text devotes a chapter to case studies-including a comprehensive case study that spans eight years of the author.

9780415875837 0415875838

2010024825


Organizational learning.
Aprendizaje organizacional
Information technology--Management.
Tecnologías de la información --Gestión

HD 58.82 / L276i 2011

658.4/038