02137cam a2200481 i 4500 20279120 BJBSDDR 20250801130535.0 a|||||r|||| 00| 0 ta 180112s2018 nyuaf rb 000 0 eng 2017061756 9781501157981 (hardcover) 1501157981 (hardcover) 9781501158001 (ebook) 9781508244035 (eaudio) DLC eng rda DLC DLC eng pcc BJ 1853 B516t 2018 395 Berman, Lea 42917 Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard. First Scribner hardcover edition. New York : Scribner, 2018. xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references. Begin with confidence Humor and charm, the great equalizers The quiet power of consistency Listen first, talk later Radiate calm Handle conflict diplomatically Honesty is the best policy (except when it isn't) The gift of loyalty Own your mistakes Keep smiling, and other ways to deal with difficult people Virtual manners Details matter "A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."-- Provided by Publisher Etiquette. Etiqueta 20980 Conduct of life. Conducta de vida 1526 Respect for persons. Bernard, Jeremy 42918 1961- 7 cbc orignew 1 ecip 20 y-gencatlg lcc BK LLH 123974 123974 0 0 lcc 0 0 HU BJB BJB HU 2025-06-26 0 BJ 1853 B516t 2018 00000192016 2025-06-26 00:00:00 1 2025-06-26 BK