why government is failing in the digital age and how we can do better Pahlka, Jennifer 1969- creator Hurd, William Ballard 1977- foreword text nyu New York A Metropolitan Paperback, Henry Holt and Company 2023 2025 First Metropolitan Paperback Edition monographic eng

print

xiv, 319 pages ; 21 cm "A bold call to reexamine how our government operates -- and sometimes fails to -- from President Obama's former deputy chief technology officer and the founder of Code for America. Just when we most need our government to work -- to decarbonize our infrastructure and economy, to help the vulnerable through a pandemic, to defend ourselves against global threats -- it is faltering. Government at all levels has limped into the digital age, offering online services that can feel even more cumbersome than the paperwork that preceded them and widening the gap between the policy outcomes we intend and what we get. But it's not more money or more tech we need. Government is hamstrung by a rigid, industrial-era culture, in which elites dictate policy from on high, disconnected from and too often disdainful of the details of implementation. Lofty goals morph unrecognizably as they cascade through a complex hierarchy. But there is an approach taking hold that keeps pace with today's world and reclaims government for the people it is supposed to serve. Jennifer Pahlka shows why we must stop trying to move the government we have today onto new technology and instead consider what it would mean to truly recode American government" -- Back cover Introduction : Beyond Schoolhouse Rock! -- Archaeology -- Seventeen years -- Concrete boats -- Friendly fire -- The Kodak curse -- Operational in nature -- Stuck in peanut butter -- The procedure fetish -- The fax hack -- Byrne's law -- The insiders -- Up the waterfall -- What we believe matters -- Conclusion : For and by people. Jennifer Pahlka ; Foreword by William Hurd. "Originally published in hardcover in 2023 by Metropolitan Books."-- title page verso Agencias administrativas Estados Unidos Procesamiento de datos Sistemas de almacenamiento y recuperación de información Administración pública Estados Unidos Tecnología y estado Estados Unidos Política y gobierno 1989- JK 468 P141r 2025 9781250342737 1250342732 250729 20250730112904.0 eng