TY - BOOK AU - Roberto,Michael A. TI - Why great leaders don't take yes for an answer: managing for conflict and consensus SN - 0131454390 AV - HD 30.23 R642w 2005 PY - 2005/// CY - Upper Saddle River, N.J. PB - Wharton School Pub. KW - Decision making KW - Toma de decisiones KW - Conflict management KW - Gestión de conflictos KW - Leadership KW - Liderazgo N1 - Includes bibliographical references (p. 237-270) and index; Preface.Acknowledgments.I. LEADING THE DECISION PROCESS.1. The Leadership Challenge.2. Deciding How to Decide.II. MANAGING CONFLICT.3. An Absence of Candor.4. Stimulating the Clash of Ideas.5. Keeping Conflict Constructive.III. BUILDING CONSENSUS.6. The Dynamics of Indecision.7. Fair and Legitimate Process.8. Reaching Closure.IV. A NEW BREED OF TAKE-CHARGE LEADER.9. Leading with Restraint.Appendix Endnotes.Index. N2 - Addresses a perennial and pernicious thorn in the leader's side - the yes-men in every organization. This title is meant for leaders at all levels to make better decisions and align their teams for results UR - http://www.loc.gov/catdir/toc/fy055/2005920211.html ER -