01499cam a2200313 a 4500 110545 20230410105613.0 090813s2010 nyu 001 0 eng 15866525 2009031662 9780814413081 (pbk.) 0814413080 (pbk.) (OCoLC)ocn351269581 DLC DLC BTCTA YDXCP C#P SINLB CDX DLC HD 30.3 C319c 2010 658.4/5 Carroll, Nannette Rundle. The communication problem solver : simple tools and techniques for busy managers / Nannette Rundle Carroll; foreword Michael Soon Lee New York, N.Y. : American Management Association, 2010. xvi, 284 p. ; 23 cm. Includes index. The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator! Communication in management. Problem solving. Interpersonal communication. Soon Lee, Michael fwd. lcc bk gs 40122 40122 0 0 lcc 0 0 CS BJB BJB CS 2023-04-10 1 0 HD 30.3 C319c 2010 00000104370 2018-10-24 00:00:00 1 2018-10-24 bk