The
communication problem solver
simple tools and techniques for busy managers
Carroll, Nannette Rundle.
creator
Soon Lee, Michael
fwd.
text
nyu
New York, N.Y
American Management Association
2010
monographic
eng
xvi, 284 p. ; 23 cm.
The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
Nannette Rundle Carroll; foreword Michael Soon Lee
Includes index.
Communication in management
Problem solving
Interpersonal communication
HD 30.3 C319c 2010
658.4/5
9780814413081 (pbk.)
0814413080 (pbk.)
2009031662
DLC
090813
20230410105613.0
110545