@book{40754,
	author = {Charan, Ram,   and Willigan, Geri},
	title = {Know-how : },
	publisher = {Grupo Editorial Norma,},
	year = {2007.},
	address = {Bogotá :},
	note = {Traducido de: Know-how : the 8 skills that separate people who perform from those who don't.}
}