Nice companies finish first
why cutthroat management is over--and collaboration is in
Shankman, Peter.
creator
text
nyu
New York
Palgrave Macmillan
2013
monographic
eng
245 p. ; 25 cm.
What's so great about being a nice guy? -- The nine warning signs of a hopeless jerk -- Trait #1 : enlightened self-interest -- Trait #2 : the accessibility factor -- Trait #3 : strategic listening -- Trait #4 : good stewardship -- Trait #5 : 360 loyalty -- Trait #6 : glass-half-full POV -- Trait #7 : customer service-centric -- Trait #8 : merit-based competitor -- Trait #9 : gives a damn -- Nice guys (and gals) are the future of business.
Peter Shankman ; with Karen Kelly.
Includes index.
Corporate culture
Organizational effectiveness
Leadership
Customer relations
Empresas
Evaluación
Efectividad organizacional
Administración de empresas
Primera Jornada de Catalogación
HD 58.7 S528n 2013
658
9780230341890
2012035386
DLC
120914
20230410115427.0
114457