@book{41696,
	author = {Henderson, Hazel,},
	title = {Building a win-win world :},
	publisher = {Berrett-Koehler Publishers,},
	year = {c1996.},
	address = {San Francisco :},
	url = {http://www.loc.gov/catdir/enhancements/fy0716/96012250-d.html}
}