01099cam a2200349 a 4500 107706 20230410115514.0 110527s2011 ii b 001 0 eng 16799990 2011414243 9788177082562 (hbk.) 8177082566 DLC DLC DLC pcc a-ii--- HD 9987 G977m 2011 658.800954 Gupta, Garima Marketing of services : quality dimensions / Garima Gupta; foreword Sanjay K. Jain. New Delhi, India : New Century Publications, 2011. xvii, 206 p. ; 23 cm. Business and Management Includes bibliographical references (p. [167]-200) and index. Service industries India Marketing. Service industries India Quality control. Industrias de servicios. Mercadeo de servicios profesionales. Industrias de servicios India Jain, Sanjay K. lcc bk PP 42528 42528 0 0 lcc 0 0 CS BJB BJB CS 2023-04-10 1 0 HD 9987 G977m 2011 00000100676 2018-10-24 00:00:00 1 2018-10-24 bk