02428cam a22005894a 4500 51158 20230410115523.0 010301s2001 cau b 001 0 eng 2001001341 (OCoLC)ocm46366219 DLC DLC XDM UKM MUQ NLGGC BAKER BTCTA YDXCP UQ1 GBA2-32710 0787956279 (alk. paper) 9780787956271 (alk. paper) UKM bA232710 NLGGC 25643686X NLGGC 215618238 YDXCP 1758189 NZ1 6115242 (OCoLC)46366219 pcc HD49 W45 2001 658.4/056 21 85.08 bcl Weick, Karl E. Managing the unexpected : assuring high performance in an age of complexity / Karl E. Weick, Kathleen M. Sutcliffe. 1st ed. San Francisco : Jossey-Bass, c2001. xvi, 200 p. ; 24 cm. University of Michigan Business School management series Includes bibliographical references (p. 175-189) and index. Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully. Crisis management. Leadership. Industrial management. Gestion de la crise. Leadership. Gestion d'entreprise. Crisisbeheersing. gtt Leadership rasuqam Gestion d'entreprise rasuqam Gestion de crise rasuqam Sutcliffe, Kathleen M., 1950- Contributor biographical information http://www.loc.gov/catdir/bios/wiley046/2001001341.html Publisher description http://www.loc.gov/catdir/description/wiley0310/2001001341.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0728/2001001341-t.html Baker & Taylor BKTY 29.95 22.46 0787956279 0003684037 active Baker and Taylor BTCP 2001001341 YBP Library Services YANK 1758189 lcc bk C0 DRFGD 42843 42843 0 0 lcc 0 0 CS BJB BJB CS 2023-04-10 3 0 HD49 W45 2001 00000053076 2018-10-24 00:00:00 1 2018-10-24 bk