TY  - BOOK
AU  - Weick,Karl E.
AU  - Sutcliffe,Kathleen M.
TI  - Managing the unexpected: assuring high performance in an age of complexity 
SN  - 0787956279 (alk. paper)
AV  - HD49 W45 2001
U1  - 658.4/056 21
PY  - 2001///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Crisis management
KW  - Leadership
KW  - Industrial management
KW  - Gestion de la crise
KW  - Gestion d'entreprise
KW  - Crisisbeheersing
KW  - gtt
KW  - rasuqam
KW  - Gestion de crise
N1  - Includes bibliographical references (p. 175-189) and index; Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully
UR  - http://www.loc.gov/catdir/bios/wiley046/2001001341.html
UR  - http://www.loc.gov/catdir/description/wiley0310/2001001341.html
UR  - http://www.loc.gov/catdir/enhancements/fy0728/2001001341-t.html
ER  -