Pine, Joseph B. <br/><br/>
The experience economy :  work is theatre & every business a stage / 
B. Joseph Pine II, James H. Gilmore. 
 - Boston :  Harvard Business School Press,  1999 
 - xii, 254 p. :  ill. ; |c 24 cm. 
<br/><br/> Welcome to the experience economy, 1. -- Setting the stage, 27. -- The show must go on, 45. --   Get your act together, 69. -- Experiencing less sacrifice, 81. -- A refreshing expe`rience, 95. --  Work is theatre, 101. -- Performing to form, 119. -- Now act your part, 139. -- The customer is the products, 163. -- Finding your role in the world, 185. -- Exit, stage right, 205 
<br/><br/><label>ISBN: </label>0875848192 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product management.<br/>Diversification in industry.<br/>Customer services.<br/>Administración de la producción<br/>Servicio al Cliente.<br/>Industria--Dirección y administración<br/>Administración de empresas
<br/><br/><label>LC Class. No.: </label>HF 5415.15  / P649e 1999 
<br/><br/><label>Dewey Class. No.: </label>658.5/6