01411cam a2200313 4500 2199 20230410115618.0 060907s1999 mau eng 0875848192 funglode2207 eng HF 5415.15 P649e 1999 658.5/6 Pine, Joseph B. The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore. Boston : Harvard Business School Press, 1999 xii, 254 p. : ill. ; |c 24 cm. Welcome to the experience economy, 1. -- Setting the stage, 27. -- The show must go on, 45. -- Get your act together, 69. -- Experiencing less sacrifice, 81. -- A refreshing expe`rience, 95. -- Work is theatre, 101. -- Performing to form, 119. -- Now act your part, 139. -- The customer is the products, 163. -- Finding your role in the world, 185. -- Exit, stage right, 205 Product management. Diversification in industry. Customer services. Administración de la producción Servicio al Cliente. Industria Dirección y administración Administración de empresas Gilmore, James H., |d 1959- Table of contents http://lcweb.loc.gov/catdir/toc/98-33202.html http lcc bk 44658 44658 0 0 lcc 0 0 CS BJB BJB CS 2018-10-24 1 0 HF 5415.15 P649e 1999 00000000598 2018-10-24 00:00:00 1 2018-10-24 bk