Dealing with difficult people
Lilley, Roy C.
creator
text
enk
London
Philadelphia
Kogan Page
2010
monographic
eng
x, 148 p. ; 21 cm.
Handle aggession; --- Manage conflict; --- Motivate poor performers
general
Roy Lilley.
Packed with top tips on how to deal with the most difficult types.
Includes bibliographical references (p. [149-150] ).
Interpersonal conflict
Problem employees
Psychology, Industrial
Personnel management
HF 5548.8 L729d 2010
650.1/3
All in a day's work. Creating Success series
9780749456603
9780749458911
2009036744
DLC
000101
20230410115623.0
87895