Starr, Julie.

Brilliant coaching : how to be a brilliant coach in your workplace / Julie Starr. - Harlow, England ; New York : Pearson/Prentice Hall, 2008. - xii, 180 p. : ill. ; 22 cm.

Includes index.

What is coaching? -- What does it mean to be a manager and coach? -- How does our ego limit our ability to coach? -- Building rapport or relationship -- Focused listening -- Effective questioning -- Constructive feedback -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager -- Have things to discuss -- On-line : response coaching -- Taking your learning forward.

9780273717355 (pbk.) 0273717359 (pbk.)

2008031251

GBA8A2785 bnb

014701924 Uk


Employees--Coaching of.
Employee motivation.
Management.
Los Empleados--Entrenamiento de.
Motivación del empleado.
Gestión.

HF 5549.5 / S796b 2008

658.3