@book{45054,
	author = {Arroyo, Luis. and Yus, Magali.},
	title = {Los cien errores de la comunicación de las organizaciones /},
	publisher = {ESIC Editorial,},
	year = {2008.},
	series = {Divulgación},
	address = {Madrid :},
	edition = {3a ed.},
	url = {http://www.diazdesantos.es/images/libros/SP/SP0459500434.gif}
}