Breakthrough Communication : A Powerful 4 - Step Process For Overcoming Resistance and Getting Results
2014.
- USA : McGraw - Hill 2014.
- 251 p. : ill 23 cm.
Contains Index, Bibliography.
The Art of getting on the Radar -- Managing Yours Status -- Finding Common Ground -- Nine " Hats " You Can Wear to Get on the Radar -- Setting the Agenda : Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- How Language Creates meaning -- Creating Meaning With Stories -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning From Feedback : It's No Over ' til It's Over.
People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility.
9780071828802
20150700 Liderazgo. Hablar En Público. Business Communication. Leadership. Public Speaking.