01486cam a2200301 i 4500 116756 20230410115632.0 140809s2014 us ao rb 001 0aeng d 9780071828802 eng HF 5718 M735b 2014 658.4/5 Monarth, Harrison Breakthrough Communication : A Powerful 4 - Step Process For Overcoming Resistance and Getting Results 2014. USA : McGraw - Hill 2014. 251 p. : ill 23 cm. Contains Index, Bibliography. The Art of getting on the Radar -- Managing Yours Status -- Finding Common Ground -- Nine " Hats " You Can Wear to Get on the Radar -- Setting the Agenda : Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- How Language Creates meaning -- Creating Meaning With Stories -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning From Feedback : It's No Over ' til It's Over. People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. 20150700 Liderazgo. Hablar En Público. Business Communication. Leadership. Public Speaking. lcc bk IMRO 45065 45065 0 0 lcc 0 0 CS BJB BJB CS 2023-04-10 1 0 HF 5718 M735b 2014 00000109366 2018-10-24 00:00:00 1 2018-10-24 bk