TY  - BOOK
AU  - Monarth,Harrison
TI  - Breakthrough Communication: A Powerful 4 - Step Process For Overcoming Resistance and Getting Results
SN  - 9780071828802
AV  - HF 5718 M735b 2014
U1  - 658.4/5 
PY  - 2014///
CY  - USA
PB  - McGraw - Hill
KW  - 20150700
KW  - Liderazgo
KW  - Hablar En Público
KW  - Business Communication
KW  - Leadership
KW  - Public Speaking
N1  - Contains Index, Bibliography; The Art of getting on the Radar -- Managing Yours Status -- Finding Common Ground -- Nine " Hats " You Can Wear to Get on the Radar -- Setting the Agenda : Focusing on What Really Matters -- Clarifying Focus and Objective -- Making New Ideas Salient -- How Language Creates meaning -- Creating Meaning With Stories -- Spark the Action You Want to See -- Managing Fear -- Managing Ambivalence -- Learning From Feedback : It's No Over ' til It's Over
N2  - People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility
ER  -