TY - BOOK AU - Douglas,Jane TI - Business writing CPR: 16 principles for writing virtually anything effectively SN - 007354230X AV - HF 5726 D734b 2004 U1 - 651.75 PY - 2004/// CY - Boston PB - McGraw Hill KW - Commercial correspondence KW - Handbooks, manuals, etc KW - Business writing KW - Technical writing KW - Correspondencia comercial KW - Manuales KW - Documentos comerciales ER -