@book{45507,
	author = {Kotler, Philip,  and Caslione, John A., },
	title = {Chaotics :},
	publisher = {American Management Association - AMACOM,},
	year = {c2009.},
	address = {New York :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/toc/fy0906/2009003055.html}
}