TY  - BOOK
AU  - Benjamin,Susan
TI  - Perfect phrases for dealing with difficult situations at work: hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions 
T2  - The perfect phrases series
SN  - 9780071597326 (alk. paper)
AV  - HF5548.8 B468 2008
U1  - 650.1/3 22
PY  - 2008///
CY  - New York
PB  - McGraw-Hill
KW  - Psychology, Industrial
KW  - Business communication
KW  - Interpersonal communication
KW  - Organizational behavior
KW  - Interpersonal relations
UR  - http://www.loc.gov/catdir/toc/ecip0812/2008008612.html
ER  -