using story-based activities to develop breakthrough communication skills Gargiulo, Terrence L. 1968- creator text bibliography cau San Francisco Pfeiffer c2007 2007 monographic eng Eng

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xvi, 218 p. : ill. ; 25 cm. + 1 CD-ROM (4 3/4 in.) This exciting new book offers an innovative method for assessing and developing communication skills. The book introduces and describes a new communication skills model developed from research with leaders in Fortune 500 companies. It also includes a communication skills assessment aligned to the model. Part One: Story-based techniques and tools for developing breakthrough communication skills -- techniques for working with stories -- A tool for assessing story-based communication competencies -- Sense making and stories -- Part Two: Story-based activities for developing breakthrough communication skills -- Children's book -- Concepts made easy -- Cookie jar -- Expand and collapse -- Guided journey -- Listening as a ally -- The magic three -- Mirror -- Random conversation -- Relic -- Stories in words -- Story collage -- Story scrap booking -- Study tour -- Take three -- Three channels -- Storytelling energizers -- Appendix A: The Power of stories is in the listening -- Appendix B: Sample breakthrough communication skills -- Workshop agendas. Contents of the CD-ROM: Activity-related materials -- Guided journey -- Sample relaxation scripts -- Story collage -- Blank story collage form -- Story collage -- Sample story collage #1 -- Story collage -- Sample story collage #2 -- Story collage -- Text for Sample story collage #1 -- Story collage -- Text for Sample story collage #2 Storytelling energizers -- Selecting a story tip sheet -- Storytelling energizers -- How to tell a story tip sheet -- Take three- audio -- Chapter-related materials -- Chapter 1: Nine functions of stories and their effects -- Handout -- Chapter 2: Description of story-based communication competency model -- Handout -- Story-based communication competency model (black and white) -- Handout -- Story-based communication competency model (color) -- Handout -- Animated competency model -- Flash file -- Chapter 3: The three questions -- Audio -- Bonus Files: The man with no story -- Audio -- Interview on Sky Radio with Terrence Gargiulo -- Audio -- Synopsis Tryillas Opera engraved score. Terrence L. Gargiulo. "An essential tools resource"--P. [4] of cover. Includes bibliographical references (p. 207-210). Business communication Interpersonal communication HF5718 .G3675 2007 658.4/5 9780787985356 (cloth) 2007007220 http://www.loc.gov/catdir/toc/ecip0711/2007007220.html http://www.loc.gov/catdir/enhancements/fy0739/2007007220-d.html http://www.loc.gov/catdir/enhancements/fy0739/2007007220-b.html http://www.loc.gov/catdir/toc/ecip0711/2007007220.html http://www.loc.gov/catdir/enhancements/fy0739/2007007220-d.html http://www.loc.gov/catdir/enhancements/fy0739/2007007220-b.html DLC 070220 20230410115649.0 118501