02372cam a2200373 a 4500 45629 45629 BJBSDDR 20230410115649.0 ta 060629s2007 caua b 001 0 eng 1412927161 (pbk.) 9781412927161 (pbk.) 14433092 (OCoLC)ocm70258886 (OCoLC)70258886 DLC DLC spa spa HF 5718 W552p 2007 658.4/5 22 Whalen, D. Joel. The professional communications toolkit / D. Joel Whalen with Tina M. Ricca. Thousand Oaks, Calif. : Sage Publications, c2007. xviii, 284 p. : ill. ; 26 cm. Includes bibliographical references (p. 263-274) and index. Effective communication: it's not about you -- Message strategies what to speak & what to write: attitude is 90% of speaking -- The power and limitations of speaking -- -- When you're afraid to communicate: understanding anxiety and fear -- Managing communication anxiety: action steps you can take -- Making people believe you: persuasive communication -- Message packaging strategies for formatting presentations: how you say it -- Message delivery performing the presentation -- Writing e-mails and memos with high communication factor -- Communicating with tables, graphs & charts: your visual toolbox -- Maximum powerpoint. The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether itʹs one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people. Business communication. Comunicación en los negocios 2086 Ricca, Tina M. 16430 Table of contents only http://www.loc.gov/catdir/toc/ecip0616/2006021551.html Publisher description http://www.loc.gov/catdir/enhancements/fy0666/2006021551-d.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0734/2006021551-b.html lcc BK JaaM 0 0 0 0 CS BJB BJB CS 2023-04-10 0 HF 5718 W552p 2007 00000109329 2018-10-24 00:00:00 1 2018-10-24 BK