@book{45695,
	author = {Hock, Dee, and VISA International.},
	title = {Birth of the chaordic age /},
	publisher = {Berrett-Koehler Publishers,},
	year = {c1999.},
	address = {San Francisco :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0715/99044779-d.html}
}