01338cam a2200277 a 45000010006000000050017000060080041000230100017000640350023000810400051001040200015001550200018001700350020001880500022002081000030002302450092002602460055003522500012004072600037004193000033004565040064004895050414005536500029009676500028009966500036010248608720230410115757.0960325s1997    maua     b    001 0 eng    a   96007852   a(OCoLC)ocm34557830  aDLCcDLCdMLXdBTCTAdYDXCPdBAKERdOCLCGdNLE  a0205197671  a9780205197675  a(OCoLC)3455783014aHM 132bJ66r 19971 aJohnson, David W.,d1940-10aReaching out :binterpersonal effectiveness and self-actualization /cDavid W. Johnson.30aInterpersonal effectiveness and self-actualization  a6th ed.  aBoston :bAllyn & Bacon,cc1997.  aix, 422 p. :bill. ;c23 cm.  aIncludes bibliographical references (p. 473-475) and index.0 aImportance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust -- Increasing your communication skills -- Expressing your feelings verbally -- Expressing your feelings nonverbally -- Helpful listening and responding -- Resolving interpersonal conflicts -- Anger, stress, and managing feelings -- Building relationships with diverse others -- Barriers to interpersonal effectiveness. 0aInterpersonal relations. 0aInterpersonal conflict. 0aSelf-actualization (Psychology)