Strategic public relations management : planning and managing effective communication programs /
Erica Weintraub Austin, Bruce E. Pinkleton.
- 2a ed.
- Mahwah, N.J. : L. Erlbaum Associates, Inc., 2006.
- xv, 411 p. : ill. ; 24 cm.
- LEA's communication series .
Includes bibliographical references (p. 389-399) and index.