01994cam a2200325 a 4500 114906 20230410121001.0 110125s2011 nyu b 001 0 eng 2011003610 9780765626257 (cloth : alk. paper) 9780765626264 DLC DLC DLC n-us--- JF 1351 D393n 2011 351 Denhardt, Janet Vinzant. The new public service : serving, not steering / by Janet V. Denhardt and Robert B. Denhardt. 3rd ed. Armonk, NY : M.E. Sharpe, c2011. xiii, 242 p. ; 24 cm. Includes bibliographical references and index. The New Public Service and Leadership -- Conclusion -- ch. 9 Value People, Not Just Productivity -- Human Behavior in Organizations: Key Concepts -- Groups, Culture, and Democratic Administration -- The Old Public Administration: Using Control to Achieve Efficiency -- The New Public Management: Using Incentives to Achieve Productivity -- The New Public Service: Respecting Public Service Ideals -- Conclusion -- ch. 10 The New Public Service and Citizen Engagement: Action Recommendations -- Why Engage Citizens? -- What Is Citizen Engagement? -- Alternative Approaches -- Choosing When and How to Use Citizen Engagement Tools -- Conclusion -- ch. 11 The New Public Service: Cases and Examples -- Listening to the City: The Rebuilding of New York -- Iowa's Citizen-Initiated Performance Assessment -- National Park Service Civic Engagement Initiative -- Civic Engagement around the World -- The Future of the New Public Service -- ch. 12 Conclusion Primera Jornada de Catalogacion. Administración pública. Administración pública Estados Unidos. Public administration. Public administration United States. Denhardt, Robert B. lcc bk 55659 55659 0 0 lcc 0 0 CS BJB BJB CS 2023-04-10 1 0 JF 1351 D393n 2011 00000108377 2018-10-24 00:00:00 1 2018-10-24 bk