00856aam a2200265 a 45000010006000000050017000060080041000230100017000640350023000810400027001040200025001310200018001560350020001740500024001940820012002181000019002302450107002492500011003562600048003673000034004155040064004496500027005136500030005407000020005704410920230410121004.0930112s1993    vaua     b    001 0 eng    a   93070124   a(OCoLC)ocm27606099  aDLCcDLCdBTCTAdDRFGD  a0944533078 :c$39.95  a9780944533079  a(OCoLC)2760609914aJF 1525bC311e 199300a3502201 aCarr, David K.10aExcellence in government :btotal quality management in the 1990s /cby David K. Carr, Ian D. Littman.  a2a ed.  aArlington, VA :bCoopers & Lybrand,cc1993.  axvi, 353 p. :bill. ;c24 cm.  aIncludes bibliographical references (p. 311-317) and index. 0aPublic administration. 0aTotal quality management.1 aLittman, Ian D.