@book{56435,
	author = {Osborne, David, and Plastrik, Peter},
	title = {Herramientas para transformar el gobierno :},
	publisher = {Paidós,},
	year = {2003},
	address = {Barcelona :},
	note = {Tít. orig.: The reinventor's fieldbook : tools for trasnforming your government.}
}