The reinventor's fieldbook : tools for transforming your government /
David Osborne, Peter Plastrik
- San Francisco : Jossey Bass, 2000
- xiv, 689 p.
07879493320
Administrative agencies--United States. Bureaucracy--United States. Government productivity--United States. Entrepreneurship--United States. Agencias administrativas--Estados Unidos. Burocracia--Estados Unidos. Industriales--Estados Unidos.