TY  - BOOK
AU  - Osborne, David,
AU  - Plastrik,Peter
TI  - The reinventor's fieldbook: tools for transforming your government 
SN  - 07879493320
AV  - JK 421 O81r 2000
PY  - 2000///
CY  - San Francisco
PB  - Jossey Bass
KW  - Administrative agencies
KW  - United States
KW  - Bureaucracy
KW  - Government productivity
KW  - Entrepreneurship
KW  - Agencias administrativas
KW  - Estados Unidos
KW  - Burocracia
KW  - Industriales
ER  -